South Africa Breweries Distribution Supervisor Post Opens
South Africa Breweries Distribution Supervisor; South Africa Breweries Company has operated in the country for the past 130 years. They know what the people need, and they have the experience of preparing what the population wants. After a hundred and thirty years of hard work, you can definitely trust them. As leaders in the industry, they would like to welcome you to join their team of hardworking men and women to prepare what people need most. Join them through the South Africa breweries distribution supervisor post.
Company Profile
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources, and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The Key Purpose of this role is to drive a consistent Service Level by ensuring superior POC execution of the Delivery Process while executing our competition strategy responsibly. Grow profitability by exploiting delivery mode opportunities
Key roles and responsibilities
Delivery Productivity Management
- In trade coaching with errant offenders on MBFU, refusals, and OODD
- Ensuring that delivery modes adhere to us and continually look for opportunities to pursue cheaper modes
- Master Data verified for accuracy.
- Carry out the trade Owner Driver standard verification.
- Adherence to the market visit plan within trade presence at a minimum of x4 days a week, ensuring adherence to SOPs and OWDs, done to open the gap where necessary.
Quality Management
- Ensure Quality is clear in the Route Delivery Execution Process, and people know and follow it.
- Ensure all employees understand the customer complaint process. The process is in place, the KPI is tracked, and action plans are in place to improve results. Consumer complaints about GOPS are being tracked and implemented.
- Ensure that the driver base is trained and equipped to identify quality-related issues and understands the correct handling methodology to minimize issues. Capacity, Occupation, and Refusal Management.
- Establish an SLA with 2DCP for daily capacity-occupation optimization.
- Ensure that an appropriate communication channel is in place and action plans have been developed to track Refusals.
- Ensure return policies are in place, cover all items, are adhered to, and are kept up to date. Support Service Social Systems
- Establish routines with CXC to track performance.
- Create an environment that allows for cross-functional learning and integration.
Key Attributes and Competencies
- Knowledge of customer service principles
- Demonstrates reliability
- Good interpersonal skills / builds good relationships
- Ability to work under pressure
- Verbal ability and communication skills
- Excellent self-management and planning skills
- Strong achievement orientation
Minimum Requirements
- Relevant 3-year tertiary degree/diploma, preferably in Supply Chain and or Logistics
- 2 years’ experience in a customer service role within an FMCG
- Supply Chain and or Logistics
- Valid Code 08 Driver’s License
- Proficiency in Microsoft Office
- SAP experience will be preferred
Additional Information
- Band: VIII
Conclusion on the South Africa Breweries Distribution Supervisor
To conclude, the South Africa Breweries distribution supervisor is an important post that will be occupied by any competent person. SAB/ABInBev is an equal opportunity employer, and all appointments will be made in line with SAB/ABInBev’s employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for shortlisting.
